Frequently Asked Questions

There are many questions people have about our products and services and we have provided as much detail to help answer your questions.

How much does a website cost?

One answer dopes not suit all. The cost of a website does depend on the individual needs of a small business. Websites are unique and may require custom components. Our web design pricing starts at $495. Please check out our affordable web design page for more info.

What forms of payment do you accept?

We accept all Visa, Mastercard & American Express cards as well as direct deposit. Our payment processing is managed by Stripe and we do not store payment information outside of their secure system.

How long will it take to build a website?

The total time will depend on how many web pages you want and the content that will be included. We do aim to turn around the majority of developments within 6-8 weeks.

Do you only create wordpress websites?

Yes. WordPress is the most cost effective and flexible solution for small businesses. WordPress makes up 30% of the web today.

Do you outsource your projects?

No. All of our website design work is performed in-house in Sydney, Australia.

Who will own the completed website?

You have full ownership of your website even while it is in development. We do recommend our hosting and support platform for piece of mind however you do always have the option of moving elsewhere.

Do I need to have all of my content prepared before contacting you?

Not at all. We can start with the base design of your website while you prepare content. We can also assist you with your content if you do need help.

Our business is not in your local area. Can you still help?

Yes, we can help all small and medium businesses anywhere in the world. We can provide online meeting sessions to discuss your website project.

Can you revise or refresh my existing or incomplete website?

Yes we can however in most cases it is easier for us and cheaper for you to completely redesign or rebuild your website so that the branding and content is consistent.

Do your website designs work on mobile devices?

Yes. All of our web designs work on phones, tablets etc. During development of your website we will test the website on different devices.

What is WordPress?

WordPress is a content management system (CMS) that allows you do create and edit your website including the management of text and images. It is open-sourced and support by a large community of web developers.

What is a content management system (CMS)?

A content management system is software that allows you to update and manage your website. Most CMS tools are simple to use and easy to understand. The most popular CMS tool is WordPress.

Do you use wordpress plugins for your web designs?

Yes. We use a range of plugins to help support and drive your website. Most of these plugins are free and come with full support.

What is search engine optimisation (SEO)?

Search Engine Optimisation, or SEO, is the process of improving a website’s rank on search engines such as Google, Yahoo or Bing. When your website ranks higher your can be easily found among your competitors.

There are industry techniques and tools to help improve your ranking.

Does my website need SEO?

Yes it does. Many business owners think that SEO is for the larger companies and websites. All websites should be using some form of SEO and best practices. This helps rank you higher in search results when customers are searching for your business industry.

There are industry techniques and tools to help improve your ranking.

Do you offer SEO services?

Yes. Our websites are created using search engine optimisation best practices. Please visit our SEO page for more info.

Can you gurantee my website will show up first on Google?

No. If someone has made this guarantee for you please be careful. There are many companies that off an SEO guarantee just to get your money. In most cases these bad SEO companies use sneaky tactics which may penalise your website. SEO takes time for a website to gain traction on search engines.

Still Have Questions?